Frequently Asked Questions
Q: Do you offer free shipping?
A: Yes! We offer free shipping on all orders over $XX within Canada.
Q: What is your return policy?
A: We offer hassle-free returns on all unused and
unopened products within 30 days of purchase. Please see our Return Policy for more
information.
Q: What type of payment do you accept?
A: Visa, Mastercard, American Express,
Bitcoin*.
Q: Can I pick up my order?
A: Yes you can, from our store or warehouse located in
Richmond Hill ON.
Q: Do you have a showroom?
A: Yes, we have a showroom located in Richmond Hill. At
this time open by appointment only.
Q: Do you offer discounts for bulk orders?
A: Yes, we offer discounts for bulk and
custom orders. Please contact our customer service team for more information.
Q: Do you offer warranty on your products?
A: Yes, all of our products come with a
manufacturer’s warranty.
Q: Can I cancel my order?
A: Should you wish to cancel your order, please contact us as
soon as possible with your order details.
Q: Can I track my order?
A: Yes, we offer package tracking on all orders. You can access
the tracking information via the shipping confirmation email we send you.